TERMS & CONDITIONS

Privacy Policy​

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This Privacy Policy describes the personal data collected or generated (processed) when you use the websites of the company FROUZAKI MARIA, under the trade name MFROUZAKI (hereinafter the “Websites”). It also explains how we use, share, and safeguard your personal data, the choices you have regarding them, and how you can contact us.

Please take a moment to review this Policy, which has been drafted in compliance with GDPR 679/2018 (hereinafter “GDPR”), immediately binding legislation, as well as with applicable Greek law.

Further details explaining some uses of your data and your options may be provided at the point of data collection.

MFROUZAKI is a Greece-based modern womenswear brand, currently available online at marofrouzakis.com, building its retail customer base ahead of planned wholesale expansion.

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MFROUZAKI, VAT number 164572368, registered with the Public Revenue Authority of Psychiko, is based at  K. Ourani 4 & Tagapiera 2, 115 25, Athens, and is supervised by the Hellenic Data Protection Authority (HDPA).

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What Personal Data We Collect and When​

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We collect and process personal data that you provide on the following legal bases:

• Legitimate interest, when necessary for the fulfillment of provided services

• Legal obligation, to comply with applicable laws and regulations

• Your consent, which you can withdraw at any time

We do not process personal data without your consent, unless you are a customer or have voluntarily provided the data to us.

The Company may request certain personal data to deliver the products or services you request, such as:

• When making purchases, contacting customer service, subscribing to newsletters, creating an account, participating in events or contests, or interacting with our Websites or Apps

These personal data include:

• Contact details: name, email, phone, postal and billing address

• Login/account details: username, password, unique user ID

• Personal characteristics: gender, city, purchase history

• Payment or credit card information

• Personal preferences: wish list, marketing preferences, cookie preferences

You are responsible for ensuring the accuracy of the data you provide.

When you interact with our Websites and Apps, some data are collected automatically from your device or browser. Details on these practices are found in the Cookies section. These may include:

• Device identifiers, call status, network access, storage and battery info

• Cookies, IP addresses, referrer headers, browser identification and version, web beacons, and pixel tags

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TOOLS to Control Your Personal Data Collection

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When using our Websites, we provide timely notices and obtain your consent for some practices, such as location tracking or sending notifications. Your device or browser may offer tools to control when and how data is collected or shared. We encourage you to use these tools.

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WHY and HOW We Use Your Personal Data

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We use your data for the following purposes:

1. To provide the Websites and services you request

   • To process your purchase, communicate with you about your order, events or promotions, or assist with customer service inquiries

2. To share information about our products, services and events – and for other promotional purposes

   • With your consent, we’ll send marketing emails about our products, services, or offers. You may opt out at any time. For existing customers, we may send marketing communications about similar products unless you opt out.

3. To operate, improve and maintain our business, products and services

   • For accounting, auditing, technical troubleshooting, user experience enhancements

4. To protect rights, assets or safety

   • To prevent or detect fraud, abuse or illegal activities; comply with legal obligations and court orders

5. For research and analysis

   • To better understand consumer behavior and preferences, optimize product presentation and site organization

6. Other purposes

   • Additional uses will be subject to notice and separate consent if required​

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Legal Basis

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• We process your data to fulfill our contract with you (when you make a purchase)

• We rely on legitimate interests, legal obligations, or your consent for other processing activities

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